Privacy & Cookies Policy

We may use 'cookies' on our website to make your viewing experience easier but we will never share information with any outside party that would invade your right to anonymity.

We do not send unsolicited or "spam" email and only use email addresses collected for opted-in email alerts and/or opted-in newsletters which are used to communicate new information and information that may be of interest to you. You may unsubscribe at any time by contacting us here.

We may change this policy from time to time by updating this page. Dated records of updates will be retained but you should check this page from time to time to ensure that you are happy with any changes.

What this Policy covers

We believe in complete transparency when it comes to how we use any personal data you provide us with, so we’ve created this privacy and cookies policy to:

  • set out the types of personal data that we collect

  • explain how and why we collect and use your personal data

  • explain when and why we will share personal data with other organisations; and

  • explain the rights and choices you have when it comes to your personal data

Our website may contain links to other websites operated by other organisations that have their own privacy policies. Please make sure you read the terms and conditions and privacy policy carefully before providing any personal data on any third-party website as we do not accept any responsibility or liability for websites of other organisations.

Personal data we hold or collect

  • Your personal details which may include your postal address, email address, phone number

  • Your feedback and contributions to customer surveys and questionnaires or if the law or a public authority says we must share the personal data.

We use cookies and similar technologies on our website to improve your user experience. You can disable cookies but this may affect your user experience.

How we protect personal data

We know how important it is to protect your personal data. We enforce physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal data.

However, whilst we take appropriate technical and organisational measures to safeguard your personal data, please note that we cannot guarantee the security of any personal data that you transfer over the internet to us.

We may contact you for survey purposes but you always have the choice about whether to take part in a survey.

If you choose to disable some or all Cookies, you may not be able to make full use of our website.

How we use Cookies

Cookies are small data files that allow a website to collect and store a range of data on your desktop computer, laptop or mobile device. Cookies help us to provide important features and functionality on our website.

Your choices when it comes to Cookies

You can use your browser settings to accept or reject new Cookies and to delete existing Cookies. You can also set your browser to notify you each time new Cookies are placed on your computer or other devices. You can find more detailed information about how you can manage Cookies at the All About Cookies and Your Online Choices websites.

Your rights & how to contact us

You have the right to see the personal data we hold about you. This is called a Subject Access Request. If you would like a copy of the personal data we hold about you, please contact us here.

We want to make sure that the personal data we hold about you is accurate and up to date. If any of the details are incorrect, please let us know and we will amend them.

Policy dated August 2023, in line with the General Data Protection Regulation (GDPR).